Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters specializes in turning complicated tax problems into manageable plans. Since 1988, we have assisted individuals, families, and business owners to clarify their situation, identify all available options, and pursue a clear resolution path. Rather than only filling forms or negotiating balances, we investigate the full background of each issue, correct what needs fixing, and craft a strategy matched to the client's real circumstances. What sets us apart is nearly four decades of hands-on experience, frank and personal guidance without judgment, meticulous review of past returns and records, representation before the IRS when appropriate, and continued support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters helps individuals, families, and business owners understand where they stand, identify available options, and follow a clear path to resolution. We do more than prepare forms or negotiate balances—we examine the full story, correct issues, and build a strategy based on your circumstances.
How long has Tax Matters been in business?
We have been helping clients since 1988 and bring nearly four decades of hands-on tax experience to every case. That longevity informs our reviews and strategies.
Do you represent clients before the IRS?
Yes. We provide representation before the IRS when it is appropriate for the client's situation.
What distinguishes Tax Matters from other tax firms?
We offer direct, personal guidance without judgment and conduct careful reviews of prior returns and underlying records. Our solutions are tailored to each client rather than a one-size-fits-all program.
Will you continue support after my immediate tax problem is resolved?
Yes. Support continues after the immediate issue is resolved to help ensure the solution holds and to address any follow-up needs.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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